Managed IT services for Nye County, without the payroll.
We look after your computers, network, email and backups, and answer the phone when something goes wrong. It is for small and mid-size businesses in Pahrump and Nye County that want an outsourced IT department at one predictable monthly rate.
What do you get with managed IT?
Six things run in the background whether you think about them or not. Backups sit alongside our backup service, and protection against scams and viruses ties in with our cybersecurity work. We can also set up and run your business email.
We watch your systems
Your computers and servers are checked around the clock. An engineer is alerted the moment something looks wrong.
We keep things updated
Updates and cleanup happen on a schedule, so small problems are fixed before they stop your day.
A help desk you can call
Your staff call a person who already knows your setup. No explaining everything from scratch.
Security stays current
Virus protection, sign-in protection and security fixes are kept up to date for you.
Backups that are checked
Your files are backed up every night. We check them and test a restore, because an untested backup is just a hope.
The same engineers
Hourly or fixed monthly, you get the same engineers either way, with no hidden fees.
The technical details
Monitoring software runs on every computer and server and alerts an on-call engineer when something drifts. Updates roll out in stages (patch rings) so a bad update is caught early. Security covers endpoint protection, multi-factor sign-in (MFA) and fixing known weaknesses. Backups run nightly with verification and periodic restore tests.
Which is better: do it yourself, hire, or outsource?
Do it yourself
Hire an IT employee
Managed by Catalyst
Common questions
What are managed IT services?
Managed IT means we look after your computers, network, email, security and backups for you, for a set monthly rate. We watch for problems, keep things updated and answer the phone when your staff need help. It works like having an IT department without hiring one.
How much do managed IT services cost?
You can pay hourly or a fixed monthly rate. Either way you get the same engineers and there are no hidden fees. The price depends on how many people and sites you have, and we quote it up front, before you commit to anything.
Is managed IT worth it for a small business?
For most small offices, yes. Problems get fixed before they stop your day, you are not paying for a full-time hire, and someone is always reachable. If you only need occasional help, hourly support may suit you better, and we will tell you honestly which fits.
What is the difference between managed IT and break-fix?
Break-fix means you call someone after something has already broken, and you pay for each visit. Managed IT means we watch your systems and fix issues early, so there are fewer breakdowns and the monthly cost is predictable.
Who handles IT if I have no IT staff?
We do. Your team calls us on 775-499-1919 or emails info@catalystitconsulting.com. We reply within 1 business day, and our 24/7 emergency line rings an engineer. Average emergency response is 30 minutes.
Hand it over and stop thinking about it.
Tell us how many people and sites you have. We'll come back with a fixed monthly number and exactly what it covers.